How Can We Help?
Quick guides for the main SOLAS features members, advertisers, and event submitters use most often.
Logging In
Understand normal login, passwordless email login, and what to do if your login email does not arrive.
Your Account
Manage your profile, contact details, addresses, and membership-facing account tools.
Membership Status
Understand the difference between active members, students, and former members, and why account options can change.
CPD
Track your CPD progress, add records, review courses, and understand certificates.
Events
Browse events, submit member events, and understand ticketed or commercial listings.
Events, Attendance & CPD
Understand the difference between booking an event, attending it, and seeing CPD appear in your totals.
Jobs
Create resumes, apply for roles, and manage your candidate activity.
Advertising
Book advertising through the guided form and manage active advert campaigns.
Orders & Payments
Understand how purchases sit behind memberships, jobs, adverts, and tickets, and what order status means.
Downloads
Find governance files, annual accounts, branch minutes, certificates, and other documents made available to your account.
Referrer Confirmation
Understand what happens when a membership application includes a professional referrer and how the confirmation step works.
Common Problems
Quick help for missing CPD, missing certificates, lesson video issues, login trouble, and delayed access changes.
Typical Journeys
Follow common journeys for students, members, job applicants, employers, event users, and advertisers.
Jobs
Create resumes, apply for roles, and manage your candidate activity.
Jobs
What this area is for
Use the Jobs area to create your resume, apply for vacancies, and manage your applications.
Main features
- create and edit saved resumes
- upload a profile image and CV
- apply for current vacancies
- review your application history in My Applications
- use the candidate dashboard to reach the main actions quickly
- manage your saved resumes in My Resumes
Good to know
- resumes can be updated and reused for future applications
- longer profile details such as address and name fields are saved as structured form data
- if you are logged in with a current SOLAS membership, the SOLAS membership section on the resume/application form should pre-fill automatically, including your SOLAS membership number
- if you are logged in as an employer, the job-posting form should pre-fill your application email, confirm email, and company address from your saved employer address, with billing details used as a fallback
- some job tools are only shown when they are relevant to your account
Best next step
Create or update your resume first in My Resumes, then browse current vacancies and apply through the candidate flow.
