HOW TO USE THIS SITE

Find the right SOLAS guide

Use these guides to understand the main SOLAS features, including membership, CPD, learning, events, jobs, advertising, payments, and account tools.

Choose the topic that matches what you want to do, then follow the relevant steps.

ACCOUNT HELP

Login, profile, and membership tools

LEARNING AND CPD

Courses, records, and certificates

SITE FEATURES

Events, jobs, adverts, and documents

Choose a guide

Select the topic that best matches what you need. Each guide explains the relevant feature, where to find it, and what to do next.

Logging In Understand normal login, passwordless email login, and what to do if your login email does not arrive. Your Account Manage your profile, contact details, addresses, and membership-facing account tools. Membership Status Understand the difference between active members, students, and former members, and why account options can change. CPD Track your CPD progress, add records, review courses, and understand certificates. Learning & Courses Use My Learning, understand lesson screens, video gates, quiz availability, and current/grace/older-cycle CPD wording. Events Browse events, submit member events, and understand ticketed or commercial listings. Friends of SOLAS speakers Manage your speaker profile, availability, and open speaking opportunities through the dedicated Friends of SOLAS speaker area. Events, Attendance & CPD Understand the difference between booking an event, attending it, and seeing CPD appear in your totals. Tickets & Attendee Details Review ticket information, complete attendee details, and understand how ticket follow-up links work. Jobs Create resumes, apply for roles, and manage your candidate activity. Advertising Book advertising through the guided form and manage active advert campaigns. Orders & Payments Understand how purchases sit behind memberships, jobs, adverts, and tickets, and what order status means. Subscriptions & Renewals Understand fixed-term SOLAS renewals, manual renewal subscriptions, and what renewal dates mean on your account. Downloads Find governance files, annual accounts, branch minutes, certificates, and other documents made available to your account. My SOLAS Dashboard Understand the main dashboard sections, what matters now, and how the account chooses the next actions it shows you. Directory & Privacy Controls Control how your profile appears in member and committee directory views and understand what stays private. Referrer Confirmation Understand what happens when a membership application includes a professional referrer and how the confirmation step works. Common Problems Quick help for missing CPD, missing certificates, lesson video issues, login trouble, and delayed access changes. Typical Journeys Follow common journeys for students, members, job applicants, employers, event users, and advertisers.

Membership Status

Understand the difference between active members, students, and former members, and why account options can change.

Back to all guides

Membership Status

Why your account may look different from someone else’s

The SOLAS portal shows different tools depending on your account status.

That means two users may log in and see different menu items, dashboard cards, or account options.

Active member

An active member may see:

  • My SOLAS next-step guidance
  • member profile tools
  • CPD access
  • certificate access when eligible
  • member-only renewals or subscriptions where relevant
  • member event and account routes

Student

A student may see:

  • course and lesson access
  • student-related learning tools

A student does not automatically see the same professional-member CPD tools as a current member.

Former member

A former member may still be able to log in with limited account access.

This usually means they can still:

  • view account basics
  • view some order history
  • request a data export
  • download that export from the same account area after SOLAS has prepared it

But they should not usually keep access to:

  • member-only CPD tools
  • current-member dashboard actions
  • member-only areas that require an active entitlement

Why menu items can appear or disappear

Menu items can change because of:

  • membership status
  • student status
  • whether a journey depends on a current active entitlement
  • whether a fixed-term renewal or subscription has already been created for the current SOLAS cycle
  • whether a tool is only relevant after you have used it before

Best next step

If your account looks different from what you expected, first check My Membership and your My SOLAS dashboard prompts. If the access still looks wrong after that, contact SOLAS support.

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