HOW TO USE THIS SITE

Find the right SOLAS guide

Use these guides to understand the main SOLAS features, including membership, CPD, learning, events, jobs, advertising, payments, and account tools.

Choose the topic that matches what you want to do, then follow the relevant steps.

Choose a guide

Select the topic that best matches what you need. Each guide explains the relevant feature, where to find it, and what to do next.

Logging In Understand normal login, passwordless email login, and what to do if your login email does not arrive. Your Account Manage your profile, contact details, addresses, and membership-facing account tools. Membership Status Understand the difference between active members, students, and former members, and why account options can change. CPD Track your CPD progress, add records, review courses, and understand certificates. Learning & Courses Use My Learning, understand lesson screens, video gates, quiz availability, and current/grace/older-cycle CPD wording. Events Browse events, submit member events, and understand ticketed or commercial listings. Friends of SOLAS speakers Manage your speaker profile, availability, and open speaking opportunities through the dedicated Friends of SOLAS speaker area. Events, Attendance & CPD Understand the difference between booking an event, attending it, and seeing CPD appear in your totals. Tickets & Attendee Details Review ticket information, complete attendee details, and understand how ticket follow-up links work. Jobs Create resumes, apply for roles, and manage your candidate activity. Advertising Book advertising through the guided form and manage active advert campaigns. Orders & Payments Understand how purchases sit behind memberships, jobs, adverts, and tickets, and what order status means. Subscriptions & Renewals Understand fixed-term SOLAS renewals, manual renewal subscriptions, and what renewal dates mean on your account. Downloads Find governance files, annual accounts, branch minutes, certificates, and other documents made available to your account. My SOLAS Dashboard Understand the main dashboard sections, what matters now, and how the account chooses the next actions it shows you. Directory & Privacy Controls Control how your profile appears in member and committee directory views and understand what stays private. Referrer Confirmation Understand what happens when a membership application includes a professional referrer and how the confirmation step works. Common Problems Quick help for missing CPD, missing certificates, lesson video issues, login trouble, and delayed access changes. Typical Journeys Follow common journeys for students, members, job applicants, employers, event users, and advertisers.

My SOLAS Dashboard

Understand the main dashboard sections, what matters now, and how the account chooses the next actions it shows you.

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My SOLAS Dashboard

What this area is for

My Work is the main account operations centre inside My Account. It is branded as part of the member's SOLAS account, but is organised around the work that needs their attention rather than a static set of account shortcuts.

It brings together the most important account actions across:

  • membership
  • CPD
  • tickets
  • jobs
  • downloads
  • expenses
  • committee-related access where relevant

What matters now

The top operations board is built from the member's live membership, CPD, tickets, learning, jobs, expenses, committee, speaker, advert, profile, and (where appropriate) admin signals. It is designed to answer three questions:

  • what needs action now
  • what is coming up next
  • what is already ready and available

Depending on your account, you may see sections such as:

  • Needs attention — urgent or blocking work across any relevant SOLAS area
  • In progress — active work, approaching dates, or items worth preparing for
  • Ready to open — useful account areas that are available but quiet
  • Needs attention
  • Already moving
  • In good shape

CPD learning cards use the same cycle language as My CPD. Current-cycle and grace-period CPD learning can count toward the structured SOLAS-delivered requirement. Older-cycle CPD learning may still be available, but new completions are recorded as unstructured SOLAS-delivered CPD.

Why your dashboard may look different from someone else’s

The dashboard is role-aware.

It can change depending on whether you are acting as:

  • a current member
  • a committee user
  • an employer
  • a job applicant
  • a speaker

Some users may see a blended dashboard when they have more than one active role.

Status tracker

Where you have active records, My SOLAS can show a compact Status tracker.

This brings several different SOLAS workflows into one plain journey:

  • Submitted
  • Under review
  • Approved
  • Action required
  • Complete

The tracker may include membership, active WooCommerce orders and payment states, CPD records, expense claims, job applications, Friends of SOLAS speaker records, and adverts. It is designed to reduce follow-up emails by showing the current state, the last update, and the next useful action.

The reusable shortcode is:

[solas_status_tracker]

Use this on a standalone help or account page if you want the same status view outside the main account dashboard.

Staff can check the same status cards from SOLAS Portal > Tools > Status Preview when helping a user, without needing to impersonate the account.

Recent activity

The Recent activity section shows changes across your account, such as:

  • membership updates
  • CPD activity
  • expenses activity
  • document access
  • jobs activity

It is there to help explain what changed recently and where to go next.

Supporting links

The lower Supporting links area is for useful workspaces that are available but do not currently need urgent attention.

Best next step

Open the top-priority card in What matters now if you want the fastest next action. The three queue cards then show the leading item in each lane, while any further items stay in the detailed lists underneath. If the dashboard looks different from what you expected, start by checking your membership status, profile details, and any recent order or ticket emails.

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