How Can We Help?
Quick guides for the main SOLAS features members, advertisers, and event submitters use most often.
Logging In
Understand normal login, passwordless email login, and what to do if your login email does not arrive.
Your Account
Manage your profile, contact details, addresses, and membership-facing account tools.
Membership Status
Understand the difference between active members, students, and former members, and why account options can change.
CPD
Track your CPD progress, add records, review courses, and understand certificates.
Events
Browse events, submit member events, and understand ticketed or commercial listings.
Events, Attendance & CPD
Understand the difference between booking an event, attending it, and seeing CPD appear in your totals.
Jobs
Create resumes, apply for roles, and manage your candidate activity.
Advertising
Book advertising through the guided form and manage active advert campaigns.
Orders & Payments
Understand how purchases sit behind memberships, jobs, adverts, and tickets, and what order status means.
Downloads
Find governance files, annual accounts, branch minutes, certificates, and other documents made available to your account.
Referrer Confirmation
Understand what happens when a membership application includes a professional referrer and how the confirmation step works.
Common Problems
Quick help for missing CPD, missing certificates, lesson video issues, login trouble, and delayed access changes.
Typical Journeys
Follow common journeys for students, members, job applicants, employers, event users, and advertisers.
Advertising
Book advertising through the guided form and manage active advert campaigns.
Advertising
What this area is for
Use the advertising area to book website advert space and manage your advert records.
Main features
- complete the advert booking form
- review slot and duration options
- see projected booking dates and pricing
- update your live advert creative through the normal edit route
- manage your advert records in My Adverts
Good to know
- the date calculator will work out any dates already booked and, where applicable, extend the booking period to accommodate your request. This will be shown before you complete the booking.
- pricing is based on the requested duration
- if you want to replace an image, use the standard advert edit process and upload a new creative
Best next step
Start from the advert booking form, complete the required details, and then review the advert in My Adverts after submission.
