How Can We Help?
Quick guides for the main SOLAS features members, advertisers, and event submitters use most often.
Logging In
Understand normal login, passwordless email login, and what to do if your login email does not arrive.
Your Account
Manage your profile, contact details, addresses, and membership-facing account tools.
Membership Status
Understand the difference between active members, students, and former members, and why account options can change.
CPD
Track your CPD progress, add records, review courses, and understand certificates.
Events
Browse events, submit member events, and understand ticketed or commercial listings.
Events, Attendance & CPD
Understand the difference between booking an event, attending it, and seeing CPD appear in your totals.
Jobs
Create resumes, apply for roles, and manage your candidate activity.
Advertising
Book advertising through the guided form and manage active advert campaigns.
Orders & Payments
Understand how purchases sit behind memberships, jobs, adverts, and tickets, and what order status means.
Downloads
Find governance files, annual accounts, branch minutes, certificates, and other documents made available to your account.
Referrer Confirmation
Understand what happens when a membership application includes a professional referrer and how the confirmation step works.
Common Problems
Quick help for missing CPD, missing certificates, lesson video issues, login trouble, and delayed access changes.
Typical Journeys
Follow common journeys for students, members, job applicants, employers, event users, and advertisers.
Events
Browse events, submit member events, and understand ticketed or commercial listings.
Events
What this area is for
Use the Events area to browse upcoming events, review event details, and submit eligible listings.
Main features
- browse the main events page as a fast server-rendered card list
- open full event pages with details and booking links
- spot featured, commercial, and official event badges
- submit member events if that route is available to you
- submit commercial event listings through the guided form
- record your attendance on finished CPD-enabled events when the attendance action is shown
Good to know
- the main
/events/page now favours a faster card list instead of depending on the JavaScript calendar for first render - the legacy calendar renderer still exists behind the
solas_events_calendarshortcode if needed in an explicit calendar mode - events cannot start in the past
- submitted events are limited to a 3 day maximum
- ticketed events may show a direct online ticket booking option
- if an event offers CPD attendance recording, the attendance action appears after the event has finished
- if the same SOLAS event is already credited through a Teams import or linked recording, the page should warn that the CPD has already been awarded instead of adding duplicate points
Best next step
Start with the Events page, then open the relevant submission form if you want to add a new listing.
