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How to use this site

Quick guides for the main SOLAS features members, advertisers, and event submitters use most often.

Logging In Understand normal login, passwordless email login, and what to do if your login email does not arrive. Your Account Manage your profile, contact details, addresses, and membership-facing account tools. Membership Status Understand the difference between active members, students, and former members, and why account options can change. CPD Track your CPD progress, add records, review courses, and understand certificates. Learning & Courses Use My Learning, understand lesson screens, video gates, quiz availability, and current/grace/older-cycle CPD wording. Events Browse events, submit member events, and understand ticketed or commercial listings. Friends of SOLAS speakers Manage your speaker profile, availability, and open speaking opportunities through the dedicated Friends of SOLAS speaker area. Events, Attendance & CPD Understand the difference between booking an event, attending it, and seeing CPD appear in your totals. Tickets & Attendee Details Review ticket information, complete attendee details, and understand how ticket follow-up links work. Jobs Create resumes, apply for roles, and manage your candidate activity. Advertising Book advertising through the guided form and manage active advert campaigns. Orders & Payments Understand how purchases sit behind memberships, jobs, adverts, and tickets, and what order status means. Subscriptions & Renewals Understand fixed-term SOLAS renewals, manual renewal subscriptions, and what renewal dates mean on your account. Downloads Find governance files, annual accounts, branch minutes, certificates, and other documents made available to your account. My SOLAS Dashboard Understand the main dashboard sections, what matters now, and how the account chooses the next actions it shows you. Directory & Privacy Controls Control how your profile appears in member and committee directory views and understand what stays private. Referrer Confirmation Understand what happens when a membership application includes a professional referrer and how the confirmation step works. Common Problems Quick help for missing CPD, missing certificates, lesson video issues, login trouble, and delayed access changes. Typical Journeys Follow common journeys for students, members, job applicants, employers, event users, and advertisers.

Learning & Courses

Use My Learning, understand lesson screens, video gates, quiz availability, and current/grace/older-cycle CPD wording.

Learning & Courses

Use My Learning when you want a SOLAS view of your enrolled courses, progress, and next course actions without relying on default LearnDash screens.

What My Learning shows

  • courses you can continue now
  • courses that are ready to start
  • courses already completed or where a structured SOLAS CPD requirement has already been achieved
  • simple progress and status language

My Learning is designed to be easier to understand than raw lesson or step counts.

CPD learning and cycle rules

Some SOLAS learning routes are tied to CPD cycle requirements rather than a need to complete every webinar inside a LearnDash course.

That means the page may show wording like:

  • Current cycle
  • Grace period
  • Structured SOLAS CPD window
  • Older cycle: unstructured CPD
  • X additional learning items are still available

This is intentional.

Current-cycle learning, and learning completed during that cycle's grace period, can count toward the SOLAS-delivered structured CPD minimum.

Older-cycle learning remains available for reference and additional CPD. If you complete older-cycle SOLAS CPD learning now, it is recorded as unstructured SOLAS-delivered CPD using the lesson's configured CPD hours. It does not count toward the current 2-hour SOLAS-delivered structured minimum.

If the minimum SOLAS-delivered requirement for your current cycle has already been met, the page should not imply that you must complete every remaining lesson just because the LearnDash course still contains more content.

Course progress

Where SOLAS can apply current-cycle CPD rules, the visible progress wording may reflect:

  • required SOLAS-delivered hours completed
  • hours still needed for the current cycle
  • additional optional learning still available
  • whether older learning will be recorded as unstructured

For other learning routes, progress may still reflect ordinary course progress such as:

  • steps completed
  • completion percentage
  • completed vs ready to start

Course overview pages

Each course card can open a SOLAS-owned course overview page. That page is there to explain:

  • what the course is for
  • what status it is in
  • whether your current-cycle or grace-period requirement is already met
  • whether the course is an older cycle that will now record as unstructured CPD
  • what to do next

From there you can still open the underlying course content itself.

Lesson videos, quizzes, and live attendance

LearnDash still controls lesson video gating, quiz availability, and completion state underneath the SOLAS page wrapper.

If a lesson setting requires the video to be watched before the quiz is available, the SOLAS wrapper should respect that setting. The quiz may be listed but should only become the next action once LearnDash says it is available.

If SOLAS has imported attendance from the live Microsoft Teams event and linked it to the LearnDash lesson, that attendance can mark the lesson complete. In that case, the learning screens should not repeatedly ask you to complete the quiz for the same CPD record.

If something looks wrong

Check these first:

  1. Are you logged into the correct SOLAS account?
  2. Is the course part of your current membership, CPD cycle, grace period, or education term?
  3. Has your structured SOLAS CPD requirement already been met elsewhere, making the remaining learning optional?
  4. Are you expecting a certificate or completion state that depends on another part of the CPD workflow?

If a course appears missing or the status looks wrong, compare what you see in:

  • My Learning
  • My SOLAS
  • My CPD

before raising support.

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